COVID-19 : LIVRAISON OFFERTE EN FRANCE !

FAQs

Recurring Questions / Answers

Delivery times are approximately 12 to 18 working days due to high demand.

You can track your package using your order number as well as your email address by going to the Track My Order section on our website.

Delivery is free for all orders for a limited time.

Yes, in our online store, make your purchases safely.

The information transmitted during the payment transits securely and encrypted to our bank server.

Under no circumstances do we store or have access to your bank details.

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.

For any information request, please contact our customer support on our « Contact Us » page. If you would like more information about returns please refer to our Return Policy. 

All return costs and other charges are the responsibility of the customer.

You can submit a refund request to our customer support, click on our « Contact Us » page.